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Thanks for taking the time to read Tanja. Yes - it is such a challenge to really hear. My favourite quote is one that I heard a US speaker tell many years ago. He said that a professor of communications at UCLA said that all communication results in misunderstanding. I see how true this is every day. Hope that you are having a good break in the beautiful German summer.

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A wonderful and important topic, Reuben, I've given whole seminars on the difference between listening and hearing. In a nutshell: I believe anyone can listen, but hearing involves taking in what you hear, actually processing it, and responding to it thoughtfully. It is interesting how most do not realise that there is even a difference. Happy weekend to you, Reuben.

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